System Engineer – Level 2 (MSP) – Projects and Migrations

We seek a System Engineer – Level 2 (MSP) – Projects and Migrations to join an MSP company that supports small-medium-sized businesses with their everyday technology needs. Primary responsibilities include visiting local client sites in the area to perform troubleshooting of TCP/IP, Active Directory, Office365, Exchange, WAN, VLAN, Firewalls, VMWare, etc. The System Engineer – Level 2 (MSP) – Projects and Migrations will also be responsible for the maintenance, installation, and integrity of the server components of the network, including systems backups. The System Engineer – Level 2 (MSP) – Projects and Migrations will be an escalation point on the field.

The System Engineer – Level 2 (MSP) – Projects and Migrations will spend about 50% on on-site server support for multiple SMB clients (local travel only). The System Engineer – Level 2 (MSP) – Projects and Migrations role will be an excellent opportunity for an up-and-coming junior tech to gain exposure to emerging virtualization and cloud technologies and grow beyond essential desktop support. The System Engineer – Level 2 (MSP) – Projects and Migrations candidate will be joining a fast-growing industry-leading collocation, managed hosting, and managed services company.

System Engineer – Level 2 (MSP) – Projects and Migrations Experience:

  • Excellent communication and documentation skills
  • Troubleshooting and administering Microsoft infrastructure (O365, Active Directory, Group Policy, etc.)
  • Working knowledge of Basic Networking, Windows OS’s to include XP, 7, 10, Server 2008 R2, 2012, 2012 R2 and 2016
  • 3+ EXPERIENCE WORKING FOR A MANAGED SERVICE PROVIDER
  • Maintained ticket updates for reported incidents and experience with the help desk ticketing system (ConnectWise, Kaseya, ServiceNow, etc.)
  • Experience with Hyper-V and/or VMware
  • Theoretical and Practical Understanding of TCP/IP/VPN
  • Microsoft Windows Server Experience
  • Azure administration experience
  • Firewall and router appliances
  • Install, upgrade, support, and troubleshoot printers and computer hardware,
  • Administering and configuring networks, including routers, firewalls, switches, wifi, VLANs, VPNs,
  • Perform general preventative maintenance tasks on computers, laptops, and printers.
  • Must possess the ability to work well both independently and in a team environment.

System Engineer – Level 2 (MSP) – Projects and Migrations Salary / Benefits:

  • Salary: $70k – $90k
  • 50% Travel
  • Health Insurance
  • Generous PTO
  • Reimbursement for Cell-phones and Mileage
  • Reimbursement for Training/Certs

*Actual salary of System Engineer – Level 2 (MSP) – Projects and Migrations to commensurate with experience*