Senior System Administrator – Managed Services/ Microsoft SME

We are looking for a System Engineer/ Manager – MSP with strong leadership and managements qualities. The System Engineer/ Manager – MSP will spend 50% managing the team, 20% on escalations, 30% of their time on implementation/design.

The System Engineer/ Manager – MSP will be joining a prestigious Managed Service Provider that has been a leading IT organization since the early 90’s. Our services include Cyber Security, Professional Services, Managed Services, etc. We are a collaborative group and pave the way for our techs to grow internally and advance their technical knowledge.

Senior System Administrator – Managed Services/ Microsoft SME Responsibilities:

  • Lead and manage the MSP team to deliver exceptional IT support services.
  •  Design, implement, and support IT solutions across on-premises, cloud, and hybrid environments.
  • Utilize Co-pilot, SentinelOne, Intune, M365, Azure, and SharePoint for comprehensive IT management and security operations.
  •  Provide advanced support for Windows Server, including Active Directory, DHCP, DNS, and deployment.
  • Manage Microsoft 365 Cloud suite and other cloud environments (Office 365/Azure).
  • Maintain and enhance Active Directory environments and Group Policies.
  • Continuously improve processes and workflows to enhance service delivery.

Senior System Administrator – Managed Services/ Microsoft SME Requirements:

  •  Minimum of five years of hands-on experience in IT system design, implementation, and support.
  • Proficiency in using Co-pilot, SentinelOne, Intune, M365, Azure, and SharePoint.
  • Intermediate scripting and automation skills, particularly with PowerShell.
  • Advanced knowledge and hands-on experience with Windows Server, including versions 2012 R2, 2016, 2019, and 2022.
  • Solid understanding of DNS concepts.
  • Experience with Microsoft 365 Cloud suite and other cloud environments (Office 365/Azure).
  • Management and understanding of Active Directory environments and Group Policies.
  • Fundamental understanding of Office 365, Azure AD, and AWS.
  • A proactive approach to improving processes and workflows.

Senior System Administrator – Managed Services/ Microsoft SME Benefits:

  •  Health/Vision/Dental Insurance
  • Life Insurance
  • Long-Term and Short-Term Disability Insurance
  • 401K
  • Paid Time Off (PTO)
Level 2.5 Level 3 Escalations Level 3 Projects Manager or Team Lead