System Engineer (MSP) – Hybrid Workplace

We are a Cloud and Managed Services Provider that is proud to have been supporting the New Jersey business community for almost 25 years! We support a variety of customers in the public and private sector ranging from small businesses to Fortune 100 companies. We have a loyal customer base, an average employee tenure of over 4 years, and clear paths for advancement within the company!

Due to continued growth, we’re seeking a System Engineer (MSP) – Hybrid Workplace whose focus will be on infrastructure upgrade and modernization projects. The System Engineer (MSP) – Hybrid Workplace will work alongside other Engineers. The System Engineer (MSP) – Hybrid Workplace should be well versed with Microsoft technologies and projects such as O365 migrations, Azure deployments, office moves (configuring networks), and Virtualization upgrades.

System Engineer (MSP) – Hybrid Workplace Responsibilities:

  • Take a lead role as the technical expert for all infrastructure-related outages, failures, and problems.
  • Remain cognizant of customer service-level agreements, and strive to meet or exceed them on a regular basis.
  • Coach Tier 2 and Tier 1 engineers on technical decision making and ticket curation.
  • Participate in Incident Management by providing situational reports via ticket updates and/or customer-facing communications.
  • Perform proactive and reactive Incident Response as a result of system or service anomalies.
  • Provide top-notch technical support in your areas of subject matter expertise (storage, virtualization, Windows OS).
  • Identify and drive opportunities to automate repeatable networking tasks including through creation and maintenance of scripts and tools.
  • Quickly assess an issue and form an understanding of the root cause in unfamiliar technical environments and technologies.
  • Commit to professional growth and development by maintaining and/or obtaining new industry specific certifications.

System Engineer (MSP) – Hybrid Workplace Benefits:

  • Salary: $80,000 to $90,000
  • Health, Dental, and Vision Insurance
  • Hybrid Work Enviroment – 90% WFH – must be local to NYC
  • PTO, Paid Holidays, and Floating Holidays
  • 401(k) with company match
  • Certification Reimbursement & Education Assistance
  • Quarterly Bonuses up to $6,000
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