System Engineer (Tier 3 Escalation – MSP)

Location: Secaucus, NJ / Salary: $80,000 - $110,000

System Engineer (Tier 3 Escalation – MSP)

System Engineer (Tier 3 Escalation – MSP)

We are seeking a System Engineer (Tier 3 Escalation – MSP) candidate to be part of a growing Managed Service Provider firm. The System Engineer (Tier 3 Escalation – MSP) candidate for this position will have 3-5+ years of experience deploying and supporting small-to-medium business environments, including servers, networking, virtualization, and the cloud.

The System Engineer (Tier 3 Escalation – MSP) must have excellent customer service skills and a desire to increase knowledge of cloud technology, virtualization, and networks for small-to-medium business solutions. The System Engineer (Tier 3 Escalation – MSP) candidate will work and support projects supporting Windows Server (AD, GPO) environments, migrate O365 and communicate technical solutions and services for the small-to-midsize business market. The System Engineer (Tier 3 Escalation – MSP) will be considered one of the team’s senior members and will be responsible for fielding complex high-level escalations and projects.

System Engineer (Tier 3 Escalation – MSP) – Experience:

  • Troubleshooting and deploying Windows 2012-2019
  • MS Office 365 administration with domain synchronization and migrations from G-suite and Exchange or other providers
  • Active Directory and Group Policy creation
  • Superior troubleshooting/diagnostic skills
  • VMware and/or Hyper-V experience
  • P2V migration experience
  • Ticketing and R.M.M. experience (ConnectWise, Kaseya, ITGlue, Datto, etc.)
  • Implementing network software and hardware upgrades (Cisco Meraki; SonicWall)
  • Configuring and managing firewalls, switches, W.A.P.s, VPNs, and other network appliances
  • Support end-users in a help desk and on-site environment, resolving hardware/software issues
  • Serving as a member of the Project Delivery teams by providing hands-on technical support for complex projects
  • Serving as an escalation point for Tier III support issues that are escalated from our Tier I and Tier II engineers
  • Configure servers and other critical components in Azure
  • Azure & A.W.S. administration and support

System Engineer (Tier 3 Escalation – MSP) Benefits:

  • Salary $80k -$110k
  • WFH M/F – Tues-Thursdays in the office
  • Medical/ Dental/ Life Insurance
  • P.T.O.
  • 401(k) w/ match
  • Certification Reimbursement

*Actual salary of System Engineer (Tier 3 Escalation – MSP) to commensurate with experience*

Opportunity Location

Secaucus, NJ

Proposed Salary

$80,000 - $110,000

Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America's top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.

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Location: Secaucus, NJ

Proposed Salary: $80,000 - $110,000

Published: November 22, 2022

Job ID: BW2847

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