System Engineer Tier 3 – MSP

A dynamic and forward-thinking Managed Services Provider (MSP) based in Dumfries, VA. As a leading provider of comprehensive IT solutions, we cater to diverse clients across various industries, delivering top-notch technical expertise and proactive support.

As a System Engineer Tier 3 – MSP, you’ll be a key member of our technical team, responsible for managing and enhancing the IT infrastructure of our diverse client base. Your role involves providing high-level technical expertise, designing robust systems, and implementing cutting-edge solutions. You’ll collaborate closely with clients to understand their needs, develop strategic IT roadmaps, and ensure seamless technology operations.

We value our employees and strive to provide a work/life balance. We offer a competitive salary, medical/dental/vision insurance, a 401k with matching, PTO, and a positive and collaborative office culture.

System Engineer Tier 3 – MSP Responsibilities:

  • Lead Azure migration projects end-to-end for a variety of clients, including planning, analysis, design, implementation, and support.
  • Troubleshoot network and server-related issues for internal and external clients.
  • Follow technical best practices and provide subject matter expertise for project and support engagements.
  • Act as a technical escalation point for junior engineers and project managers.
  • Participate in client meetings and provide technical consultation to clients while managing their expectations.
  • Collaborate with colleagues on technical projects and initiatives.

System Engineer Tier 3 – MSP Requirements:

  • Experience as a senior system engineer within an MSP, with a focus on migrations to Azure.
  • Strong experience with Windows Server, Active Directory, and Group Policy.
  • Solid experience with Office 365 migrations and management.
  • Hands-on experience with Azure migrations, specifically moving on-premises workloads to Azure
  • Understanding of networking concepts and the ability to troubleshoot connectivity issues.
  • Strong customer service and communication skills.
  • Ability to work independently as well as part of a team.

System Engineer Tier 3 – MSP Salary & Benefits:

  • Salary $100,000 to 115,000 plus bonuses
  • Health/Dental/ Vision
  • Healthcare Flex Spending
  • 401K with company match
  • 4 Weeks PTO
  • Life, AD, PAI
  • Certification Reimbursement
  • Disability Insurance
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