System / Server Engineer – Projects Team

Location: Costa Mesa, CA / Salary: $80,000 - $100,000

System / Server Engineer – Projects Team

System / Server Engineer – Projects Team Job Description

Position Summary: System / Server Engineer – Projects Team
The System / Server Engineer – Projects Team will have responsibility for both onsite and remote client support, including heavy interaction with end-users in diverse computing environments. The System / Server Engineer – Projects Team acts as an escalation point to the tier 1 & 2 help desk and about 30-50% projects.

Our System / Server Engineer – Projects Team are challenged on a daily basis working in an energetic, fast-moving, collaborative, demanding & results-oriented work environment. We value our relationships, always strive for excellence, do whatever is necessary, and are always looking for team members that share our desire to provide quality IT services to our clients.

System / Server Engineer – Projects Team Requirements:

  • Bachelor’s Degree, Technical Degree or equivalent work experience
  • 3-7+ years desktop, server and network support experience
  • Excellent problem solver with excellent written and oral communication skills
  • Ability to take ownership of tasks, prioritize effectively and ensure complete resolution
  • Must be able to work in a team environment as well as alone
  • Attention to detail while performing technically detailed tasks
  • Ability to deal effectively with stressful situations
  • Ability to articulate technical information and convey to non-technical people
  • Passionate about delivering excellent customer service
  • Ability to comply with pager guidelines and available to work after hours when necessary
  • In-depth knowledge and experience with O365, Active Directory, Group Policy and Permissions Management
  • Perform rapid analysis of workstation /server level incidents and consistently demonstrate the ability to determine the cause
  • Troubleshoot and research server-level issues and network-level issues independently
  • Provide escalated support, mentoring, and technical leadership to other engineers in the department
  • Troubleshoot and resolve high-level workstation, server and network incidents
  • Assess and resolve business-critical network down situations and determining the quickest path to resolution for any client network outages
  • Ability to understand technical concepts and apply them into technical documentation

System / Server Engineer – Projects Team Other Preferred Technical Knowledge:

  • Experience with switches, routers and firewalls (Meraki, Cisco, SonicWALL, Sophos)
  • Experience with monitoring and remote management tools
  • Experience with Remote Desktop Services and VDI
  • IT Process Management including IT Security Administration

System / Server Engineer – Projects Team Benefits:

  • Insurance – Health, Dental, Vision, and FSA offered
  • Life, STD, LTD
  • 401K Plan with employer match
  • PTO

*Actual salary for System / Server Engineer – Projects Team to commensurate with experience*

Opportunity Location

Costa Mesa, CA

Proposed Salary

$80,000 - $100,000

Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America's top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.

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Location: Costa Mesa, CA

Proposed Salary: $80,000 - $100,000

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