Tier 2 Support Engineer

Location: Elmwood Park, NJ / Salary: $50,000 - $60,000

Tier 2 Support Engineer

Proactive Managed Service Provider located in Elmwood Park currently looking for a Tier 2 Support Engineer. The Tier 2 Support Engineer  is an excellent opportunity for an ambitious IT professional who is looking to take their career to the next level with a company that emphasizes employee growth as much as its own growth. The Tier 2 Support Engineer role is a full-time and permanent role with a Managed Service Provider that has been in business for over 20 years. The Tier 2 Support Engineer will work directly with the Lead Systems Engineer on project based work and also handle post implementation and escalated support issues.  Most of the Tier 2 Support Engineer’s time will be spent in their office in Elmwood Park, NJ but some travel to client sites in the Elmwood Park area will be required. The Tier 2 Support Engineer must be customer service oriented as this is a front-line customer facing role.

Requirements for Tier 2 Support Engineer:

  • High level knowledge of Microsoft Desktop OS, Windows Server OS, and Exchange Server
  • Experience working with Office 365
  • Previous experience working in MSP Industry is MUST
  • Virtualized Server Environments (VMware & Hyper V)
  • Hands on experience with Active Directory and Group Policy
  • Switches, Routers, Firewalls, & VPNs

Beneficial Requirements for Tier 2 Support Engineer:

  • Ability to multi-task in fast paced environment
  • Valid driver’s license, car, and willingness to travel to client sites

Pay & Benefits for Tier 2 Support Engineer:

  • $50,000 – $60,000
  • Health/Dental/Vision Insurance, generous PTO, training, and certification reimbursement

Opportunity Location

Elmwood Park, NJ

Proposed Salary

$50,000 - $60,000

Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America's top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.

Tagged: #NYC2

Apply For This Opening

Location: Elmwood Park, NJ

Proposed Salary: $50,000 - $60,000

Apply For This Opening

Apply To Bowman Williams