Tier II Support & Systems Admin (Managed & Cloud Service)

Location: Oak Park, IL / Salary: $70,000 - $85,000

Tier II Support & Systems Admin (Managed & Cloud Service)

We are currently seeking a Tier II Support & Systems Admin. To be considered, you’ll need 3+ years working at a Managed Service Provider.

The Tier II Support & Systems Admin will be part of a Cloud Services company that exclusively focuses on the SMB market. The System Administrator Tier II will support a growing cloud services and external network systems for SMB clients in the Chicago market. Intuitive and powerful, this service offering is one of the few platforms in the industry with a unified management portal.

**Candidates with Managed Services or small to mid-sized business technology support experience, are strongly encouraged to apply**

Tier II Support & Systems Admin Job Requirements Include:

  • Experience with an RMM/PSA tool (we use ConnectWise)
  • Recommending new technologies and solutions to proactively support the clients’ environment
  • Testing and evaluating network systems to eliminate problems and make improvements
  • Recommending and building systems and efficiencies for end-user and overall client site support both remotely and on-site
  • Providing Escalation support for both Help Desk Technicians and Jr System Administrators, and assist in their training and education
  • Experience in Tier II, administration, configuration, management and design of Windows Server-based corporate networks
  • Office 365 and Microsoft Azure experience
  • Migration experience:  Windows Server 2008 to Server 2012/2016 and performing P2V migrations with VMware and Hyper-V
  • Familiarity with virtualization requirements, including VMWare
  • Server maintenance and support, including MS Virtual Server Solutions
  • Local travel to client sites required as needed


  • 100% employee paid health coverage
  • Salary $70,000-$85,000 + annual bonus
  • Continued training opportunities
  • Opportunity to work with over 300 technologies
  • Family oriented, fun company culture

Opportunity Location

Oak Park, IL

Proposed Salary

$70,000 - $85,000

Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America's top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.

Tagged: #SB222

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Location: Oak Park, IL

Proposed Salary: $70,000 - $85,000

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