We have been a leading IT Provider for small to large businesses located throughout Baltimore and Washington D.C. metropolitan areas for 30+ years! Our goal is providing businesses with unique and innovative solutions that allow them to focus on their own growth. The vCIO (MSP) positions is partial WFH meaning that you will only need to come into the office or visit client sites a few days per week.
The vCIO (MSP) primary responsibility is to manage clients’ business technology success. As a part of this management, vCIO (MSP) are responsible for providing a business point of contact for the client. The vCIO (MSP) position requires a high level of independence, business acumen, strong client service and IT skills.
We are only moving forward with vCIO (MSP) applicants who have previous Managed Service Provider experience.
vCIO (MSP) Main Tasks, Duties, and Responsibilities:
Client Metrics Review, Scorecard Review
• Review / Maintain Client Metric Dashboard
• Manage Key Metrics for position
• Participate in Team Meetings
Report Preparation and Delivery
• Scheduled, Prepare, and Deliver Business
Technology Reviews with assigned clients
• Develop and maintain client roadmaps
Client Management & Satisfaction
• Build relationships with clients
• Manage contract renewals and SOW sign-off
• Address client questions and provide account management
• Liaison to service and support teams
vCIO (MSP) Benefits:
-Bi-Annual Performance-Based Bonuses
-Paid for certifications/Performance Goal Plan
-Health/Dental/Vision 100% Covered by Company
Ellicott City, MD
$115,000 - $125,000
Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America's top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.