Windows Remote Support – Desktop Level 2
We are seeking a Windows Remote Support – Desktop Level 2 Technician. The Windows Remote Support Technician will work on both Level 1 and Level 2 issues on the Service Desk. This is a full-time role with excellent benefits and training.
Join one of the fastest growing Managed Services Providers in Dallas, Texas where employees partake in profit sharing, quarterly bonuses and continual training in the form of paid-for certifications to fast track you to careers track including: Senior Systems Engineer, Virtualization, Network Engineer and Project Management.
True team environment, learn and work with others in a collaborative, tight-knit team. Regular company outings such as Happy Hours, Paintball, go-karting and more.
Training is provided! We are looking for intelligent Helpdesk Technicians with managed services experience!!
Training, Certifications, quarterly bonuses for the Server Implementation Team.
Windows Remote Support – Desktop Level 1 & 2 Responsibilities:
Experience supporting Windows server 2012/2016, VMWare, Hyper-V, Citrix, SQL, Digium, and Azure
Good grasp and working knowledge of acronyms like IP addresses, DNS, and DHCP
ipconfig is your best friend… not really, but you know what we mean
Microsoft Windows Server 2008/2012/2016 (Active Directory, OU and GP management)
O365 Support, able to help migrations
Experience working in the Managed Service Provider industry is strongly desired!!!!
LabTech/ConnectWise experience is a huge plus!!!
Experience with installing, configuring and supporting the following technologies:
Microsoft Exchange and Office 365
Microsoft Azure is a plus
Router/Switch/Firewall troubleshooting abilities
**This is a full-time permanent position with a salary and health benefits and matching 401(k).
$50,000 - $70,000
Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America's top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.