Windows Support Administrator – (MSP – Level 2)

Location: Elgin, IL / Salary: $65,000 - $80,000

Windows Support Administrator – (MSP – Level 2)

Windows Support Administrator – (MSP – Level 2)

We seek a Windows Support Administrator – (MSP – Level 2) experienced in various Microsoft Core Infrastructure-related products. The Windows Support Administrator – (MSP – Level 2) will plan, organize, install, configure, and maintain, support, backups, and ongoing stable operation of the organization’s windows server infrastructure. The Windows Support Administrator – (MSP – Level 2) will heavily use MS O365, MS Azure, and AWS, various virtualization tools (VMware & Hyper-V), and desktop/networking support.

The Windows Support Administrator – (MSP – Level 2) assists end-users in all areas of need while identifying risks daily. The Windows Support Administrator – (MSP – Level 2) should have two years or more of MSP experience. The selected Windows Support Administrator – (MSP – Level 2) would be able to address client issues with computers, printers, phones, and other equipment.

Windows Support Administrator – (MSP – Level 2) Experience:

  • Recommend solutions and services to C-levels
  • 2+ years of experience working for a Managed Service Provider REQUIRED
  • Understand and support 24/7 infrastructure and business-critical applications
  • Regularly work in Active Directory, TCP/IP protocols, DNS, and DHCP
  • Advanced troubleshooting of Windows 10 Operating System
  • Configure and install various computer and Windows servers
  • Good understanding of MSP/MSSP support tools, techniques and how technology is used to provide IT services
  • Migrate O365/G-Suite/Servers
  • Intermediate Scripting knowledge including PowerShell
  • VMware and Hyper-V virtualization tools experience
  • Contacts software and hardware vendors to request service regarding defective products, to get software patches, or resolve user issues
  • Have direct and great communication skills with customers on troubleshooting issues and updating tickets accordingly
  • Install and maintain approved security tools, and policies, and follow procedures to implement
  • Support, configure, maintain and upgrade corporate customer’s networks (routers/switches/firewalls) and in house servers
  • Install and integrate new server hardware and applications under the supervision of a more senior engineer

Windows Support Administrator – (MSP – Level 2) Benefits:

  • $65k – $80k
  • Health/Dental/Vision
  • PTO/Sick/Holiday
  • 401(k)
  • Reimbursement for Certification/Training

*Actual salary of Windows Support Administrator – (MSP – Level 2) to commensurate with experience*

Opportunity Location

Elgin, IL

Proposed Salary

$65,000 - $80,000

Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America's top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.

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Location: Elgin, IL

Proposed Salary: $65,000 - $80,000

Published: September 23, 2022

Job ID: BW6231

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