IT Consultant
Justin, Texas
Objective:
I am pursuing a dynamic I.T. position with the opportunity and exposure to develop technical and managerial skills.
Education: 2012 – Present
- Cisco Network Academy – Computers & Internetworking Technologies
- North Central Texas College – Prerequisites for Business Undergraduate
- Austin Community College – Prerequisites for Business Undergraduate
- Tarrant County College – Prerequisites for Business Undergraduate
Skills Profile
- Exceptional Communication skills
- Efficient Management Strategies
- Conflict Resolution (between clientele and peers)
- Actively seeking improvement in Procedure and Operations
- SQL Database maintenance and migration
- Windows OS (10, 8.1, 8, 7, Vista, XP)
- Windows Server (2016, 2012, 2008)
- Maintenance and Configuration of Active Directory, Group Policy Objects, Network Shares, and
- The configuration of Computers (Windows and Mac), Mobile Devices (IOS and Android), Computer Peripherals
- Troubleshooting, configuring and replacing computer hardware
- Troubleshooting network equipment, including routers, switches, Wi-Fi, and firewalls
- Microsoft Office and Email Clients
- Data backups, recovery, and redundancy (RAID)
- Virus/Malware removal and prevention
- 10+ Years computer service and related volunteer work
PROFESSIONAL HISTORY
COMPANY: 10 Person Regional-based MSP 2015-Present
IT Consultant (Technical Lead)
- Creating solutions around dental patient work-flow in order to minimize end-user downtime
- Optimizing client financial budget towards technology needs.
- Computer hardware, software, and network troubleshooting.
- Server administration and troubleshooting.
- Specialization of proprietary dental software and hardware
COMPANY: Large National MSP 2014
Remote Service Technician
- Responsible for end user troubleshooting through isolation techniques.
- Computer hardware, software, and network troubleshooting.
- Workstation setups including cable management, software installation, OS imaging, and network authentication.
- Computer desktop and laptop hardware repairs.