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MSP Diamond in the Rough – MUST HAVE – Tier II
PROMINENT MSP –
Remote Management of over 800 assets daily via LabTech.
Small Business Support to multiple companies and nonprofits throughout the Madison area.
Coordinate with local internet companies with Clients to make sure equipment is up to par and functioning daily via ping plotter machines.
Server Migrations from Small Business 2003/2008 up to 2012/2016
Email Management and Migration specialist with experience in G-suite and Office365
Managing network traffic of sites through client filtering, Cisco ASA’s, multiple AV consoles, Group Policy Management, and among many others
Providing on-site and on-call support for Break/fix and other emergency issues
NON-MSP COMPANY –
IT Systems Administrator
Administer technical support issues for $500m revenue company and #1 in industry (travel), so they can efficiently perform their jobs daily, including on-call 24/7 when necessary
Directly support 300 employees with desk-side and remote assistance as needed, including software, hardware, virus protection, and office accessory maintenance.
Maintaining Servers, including back-ups and integration amongst 5 different sites.
Managing network security through use of Group Policy Management and different network sniffer tools, also including use of different protection such as Symantec and various ESET products.
Migration projects over the past two years including, IP phones to a Cisco-based system and email systems including Microsoft Exchange, Google Apps, and Office 365.
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