Find Candidates In Philadelphia

Look below to find qualified candidates in your area.

One-man IT Wrecking Crew!

• 3+ years MSP supporting SMBs, strong remote remediation skills – autonomous
• Senior Desktop Support, Kaseya, closes 30 tickets a day and handles escalation
• Targeting $55,000

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Tier II Guardian of the SLA

  • MSP Service Desk Escalation Point for 3 Techs
  • Oversees SLA policies and procedures, Tier II/III in-bound tickets for SMBs
  • Windows, ESXi, 365/Exchange, setup/support virtualized Cloud systems

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The "Exemplary" Network Operations Manager

  • Born to lead, maintaining NOC and Helpdesk operations, Tier II Helpdesk
  • Implemented NOC and Helpdesk Operations supporting: SMBs, Municipalities & Schools
  • Windows, Active Directory, Hyper-V, VoIP, deskside support

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The Ticket-closing Monster!

  • MSP Service Desk, Triage and close Tier I/II issues – LOVES helpdesk
  • Managed the ticket queue, handles key account follow up and relationships
  • SMB support, in-bound tickets of helpdesk/end-user issues, 30+ tickets per day

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The "Invaluable" MSP Senior Engineer

  • LabTech, quickly promoted to Senior-most support Tech, wears many hats
  • Scripting automation, Windows architecture, migrations of 365/Exchange
  • SMB IT 60% projects vs. 30% support vs 10% Team Lead

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"Ticket Closing Machine" MSP Helpdesk

  • Manages the Ticket Queue, Tier 1 – TIer 1.5 hands-on support
  • 3+ years MSP-experience, mature, in-control client and well-polished
  • Excellent communicator, hungry to learn from his peers

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