IT Helpdesk Support Tier III (MSP)

Location: Columbia, MD / Salary: $85,000 - $95,0000

IT Helpdesk Support Tier III (MSP)

We are currently looking for a IT Helpdesk Support Tier III (MSP) to join our growing team of Engineers.

IT Helpdesk Support Tier III (MSP) will be joining an exciting and well established MSP with a heavy focus on Security and Cloud Solutions. We foster a collaborative work environment with and place a major emphasis on employee development through certification reimbursements, regular reviews, training, and promotion opportunities.

IT Helpdesk Support Tier III (MSP) Responsibilities:

Act as the primary escalation point from tier 1 and tier 2 support technicians
Support of Microsoft server and desktop operating systems, and hardware
Virtualization design, implementation, and support (VMware, Hyper-V, Xen)
Completion of Microsoft 365/Azure administration and migrations
Device firmware and OS patching/upgrades as required
Setup, configuration, administration, of firewalls and firewall clusters along with multi-site policy configurations.
System backup and recovery procedures and techniques.

IT Helpdesk Support Tier III (MSP) Benefits

Salary $85,000-$95,000
Medical, Dental, Vision Insurance
PTO + company holidays
401K + Company Match
Certification Reimbursement and Bonus Program
Quarterly Team Outings
Training and Development Opportunities
Free Lunch Fridays

Opportunity Location

Columbia, MD

Proposed Salary

$85,000 - $95,0000

Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America's top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.

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