We Bring Value in Three Major Ways

Niche

Speed

Safety

Niche

We ONLY staff Managed Service Providers and Cloud Service Providers. All our candidates have experience successfully working in an SLA-driven environment, supporting multiple SMBs, they’re exceptionally client-facing and use your RMM/ticketing system i.e. ConnectWise, LabTech, Kaseya, N-able, SolarWinds, Autotask.

Speed

We Skype Interview 40-60 new MSP candidates each week. The benefit is we can send our client a steady stream of MSP-experienced candidates available for hire. This allows our clients to sample the market, be picky, yet hire quickly.

Safety

We administer an MSP-specific Technical Assessment, we collect a Writing Sample and Professional References, we run and pay for a Background check and we provide all clients with a 90-day Guarantee Period, ensuring your investment working with us.

The Staffing Authority for the MSP Industry.

We exclusively staff IT Managed Service Providers (MSPs) and we’ve been doing it since 2009.

We understand that the only way for us to earn our place as a trusted staffing partner is by bringing your MSP worthwhile MSP talent that aligns with your brand of customer service, tech stack and most importantly – become long-standing loyal employees that help your business grow.

How We Got Started

Niche Staffing Firm for MSPs

John Davenjay, CEO, worked as an Operations Manager for a Maryland-based Managed Services Provider before starting Bowman Williams. After experiencing the struggles of trying to source and hire MSP-experienced talent firsthand, Bowman Williams was created in 2009 to eliminate the common bottleneck of trying to source, hire and retain MSP talent.

Candidate Expertise

Expertise in SMB Technologies

Our professionals thrive in fast-paced, Service Level Agreement (SLA)-driven settings, ensuring they can keep up with demanding workflows and deliver timely solutions.

Multitasking in Diverse SMB Environments

They are adept at supporting multiple unstandardized SMB environments, showcasing their ability to manage various tasks simultaneously with precision and efficiency.

Proficient with RMM and Ticketing Systems

Candidates come trained in leading Remote Monitoring and Management (RMM) and ticketing systems, including ConnectWise, LabTech, Kaseya, N-able, and more, bringing immediate value to your operations.

SLA-Driven Environments Mastery

With hands-on experience in critical SMB technologies like Windows, O365, VMware, Hyper-V, Citrix, SonicWALL, Cisco, and others, our talent arrives billable and ready to contribute to your projects from day one.

Exceptional Client-Facing Skills

They possess outstanding client-facing skills, ensuring customer satisfaction and fostering positive client relationships through effective communication and service delivery.

Top-Tier Troubleshooting and Engineering Prowess:

Equipped with exceptional troubleshooting and engineering skills for SMB technologies, our candidates are prepared to tackle and resolve trouble tickets efficiently, minimizing downtime and maximizing productivity.