Hiring strong but slightly underqualified staff and training them can help avoid turnover.
A successful hire doesn’t always mean hiring the most talented person. Sometimes, a successful hire is just not making a mistake. That’s because a hiring mistake can pull your managed service provider’s staff (especially management) away from revenue-generating responsibilities. Training new employees is a financial investment and if an employee leaves us unexpectedly, service delivery or professional services might lose revenue that would have otherwise been realized if fully staffed.
Here’s how many successful MSPs approach filling vacant seats on the service desk. *CLICK HERE to continue reading*