Posts

Bowman Williams Salary Guide: How Much Should You Pay A Level 2 Field Tech?

If you’re unsure of the going rate for a Level 2 field technician, you’re not the only one. Over the years, we’ve come across plenty of MSPs with little to no knowledge of how to compensate technicians fairly — and that’s okay: As a business owner, you’re typically more focused on other pressing business matters,…

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How To Ace Your Next Job Interview

Nobody likes interviewing for a job, especially when there’s a lot on the line. The pressure of nailing the job interview puts us on edge in a variety of ways, but more often than not, anxiety kicks in, and we become paralyzed. Overcoming your nerves is no easy feat, but preparing ahead of time is…

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Bad Hires: What You Should Know

Besides it being painful, the hiring process for MSPs is time-consuming — but for the right reasons. To avoid burnout on your end, it’s imperative your hiring manager finds the perfect fit the first time around. If your hiring manager can’t, you could end up in a never-ending hiring cycle — which will almost always…

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Tales from the Field: Real (but funny) stories told by MSP Field Techs!

In the world of computers, there is almost always an easy solution: user error. I’d like to clarify right now that this is not a manifesto about how “computers are more helpful than people,” where I start quoting lines from I, Robot and AI while completely missing the point of those films. User error is…

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Healthy Paranoia: How Successful MSPs Hire

Let’s be honest about something: If you’re an MSP, the hiring process is painful. We end up wasting time and resources, especially when candidates don’t work out. Not sure what you’re doing wrong? You could be having a difficult time identifying valuable MSP candidates, retaining valuable MSP employees and structuring win-win job offers. At Channel…

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5 Misconceptions Candidates Have About Resume Writing

Resume writing isn’t for everybody. In fact, the majority of the candidates I encounter struggle with the process. Not everyone’s a writer — that’s a given — but more often than not, candidates struggle with resume writing because there’s too much misinformation out there. Think about it: One website says this; the other says that.…

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