Look for candidates who can communicate and are a good cultural fit; then, offer needed training.
While some MSPs place emphasis on hiring a different caliber of candidate for a client-facing position versus a specific technical skills-level position, does it make sense to continually adjust top-end hiring criteria when looking for the right candidate for a specific position?
How important is it to sustain some continuity among the preferred criteria when hiring across the spectrum of roles in your MSP? When an MSP focuses entirely on hiring a highly qualified client-facing candidate, how much should it be willing to sacrifice on the candidate’s technical skills? If these are the questions you’re asking yourself when you’re in the middle of the hiring process, here are some answers. click here to read more