We are an Orange, CA based business providing full IT Services to small to enterprise sized businesses for over 25 years. We’ve continued to scale our business, increase our service offerings, and create a work environment that people enjoy working in.
We are seeking an Desktop Support Technician Tier 2 (MSP). The Desktop Support Technician Tier 2 should have at least a year of Managed Services experience. The Desktop Support Technician Tier 2 will be setting up and maintain Windows Servers and Desktops in a LAN/WAN environment. Desktop Support Technician Tier 2’s daily responsibilities will include Server and Desktop support for our customers. This includes hardware repairs, software installation, SonicWall Router/VPN set up and support as needed in a Windows 7 – 10 and Server 2008 – 2016 or 2019 environment.
Desktop Support Technician Tier 2 (MSP) Technical Skills & Requirements:
- Must have 2+ years of Managed IT Service experience
- Experience in installing and configuring computer systems, diagnosing and solving hardware/software faults, and logging and tracking any additional troubleshooting that may occur
- Knowledge of software/hardware repair and Windows 10
- VMware
- Azure/Office365
- Networking, Routers, Switches, Cabling, Network setups and troubleshooting
- DNS, DHCP, TCP/IP administration
Desktop Support Technician Tier 2 (MSP) Benefits:
-Health Insurance
-Dental Insurance
-Life Insurance
-PTO
-Certification Reimbursement
-Bonus Pay
-Company Events
-Continuous Growth and Training Opportunities
-Cool Company Events
-Frequent Lunch and Learns
