Hybrid Cloud Support Technician (Level II) – MSP Experience:
- Active Directory experience at the intermediate level
- Administration experience in multi-site Active Directory 2008R2/2012/2016 environments
- Administration experience in Office365 & Microsoft Exchange 2010/2013/2016 environments
- Proficiency with basic networking technologies (VPN, wireless, DNS/DHCP, IP, etc.)
- Experience with IT supports ticketing systems and RMM (ConnectWise, Autotask Datto, Kaseya, Automate/LabTech, ITGlue, etc.)
- Ability to write and speak eloquently in an often fast-paced multi-task environment.
- Ability to troubleshoot TCP/IP issues
- Experience Installing VoIP phones
Hybrid Cloud Support Technician (Level II) – MSP Salary & Benefits:
- Salary: $65k-$80k
- Full-Time Permeant Role/Hybrid WFH
- 401(k)/PTO
- Health Coverage/Dental/Vision
- Bonus Potential