Field Technician – MSP

We are a rapidly growing multi-faceted MSP firm, providing both Accounting and Technology services to businesses throughout the DC Metro area. We focus on employee upward mobility while offering a fun and collaborative work environment.

Field Technician – MSP will be responsible for providing support on Windows servers, computers, and firewalls with at least 1-4 years of experience. This person has a keen eye for details and is experienced in network principals and setup, patching equipment, and terminating of cables to data ports, patch panels, and connectors.

Field Technician – MSP Duties: 

  • Provide excellent service and support to end-users onsite at customer locations.
  • Perform work on servers as required to resolve user facing tickets
  • Work within server room environments for purposes of documentation, troubleshooting, and assisting engineers remotely.
  • Work with vendors & partners concerning products and service issues.

Field Technician – MSP Requirements:

  • Must have recent MSP industry experience
  • Extensive work experience deploying and maintaining LANs;
  • Demonstrated proficiency in Microsoft (Workstation and Server)
  • Nice to Have: Active Directory, M365,  VMWare, Routing and Network Management experience
  • Experience using a Ticketing system / RMM Tool and PSA software (Kaseya VSA & VMS)

Field Technician – MSP Benefits:

  • Salary: $45,000 – $60,000
  • Certification Reimbursement
  • Mileage & Travel Reimbursement
  • $50,000 life insurance policy for employees (paid by the company)
  • 10 Paid holidays observed by the company
  • 40 hours per year of PTO (after 3 months of full time employment)
  • 80 hours per year of PTO after 2 years of employment
  • 401-k Plan with Company Match
  • Bi-Annual Profit Sharing Bonus Program
  • Vision insurance plan
  • Dental insurance plan