Hybrid IT Helpdesk Support (ConnectWise)

Location: New York, NY / Salary: $45,000-$55,000

Hybrid IT Helpdesk Support (ConnectWise)

The Hybrid IT Helpdesk Support (ConnectWise) will be responsible for tickets on the helpdesk, assisting with projects such as migrations, and serve as a trusted advisor to clients when on site.

The Hybrid IT Helpdesk Support (ConnectWise) will be looked at as the technical expert by clients requiring an advanced technical skill set and ability to communicate technical solutions to non-technical clients.

Hybrid IT Helpdesk Support (ConnectWise) Responsibilities:

Recommending new technologies and solutions to proactively support the clients’ environment
Testing and evaluating network systems to eliminate problems and make improvements
Recommending and building systems and efficiencies for end-user and overall client site support both remotely and on-site
Providing Escalation support for both Help Desk Technicians and Jr System Administrators, and assist in their training and education

Hybrid IT Helpdesk Support (ConnectWise) Benefits:

Salary: $45,000-$55,000
Annual Bonus
100 % Covered Health, Dental, Vision
Reimbursements for certifications and training
PTO/Holidays
401k + 6% match

Opportunity Location

New York, NY

Proposed Salary

$45,000-$55,000

Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America's top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.

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Location: New York, NY

Proposed Salary: $45,000-$55,000

Published: April 16, 2024

Job ID: BW5139

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