Hybrid IT System Administrator (L1/L2) MSPMSP Duties:
- Troubleshooting and administering Microsoft infrastructure (M365, Active Directory, Group Policy, Azure AD, etc.)
- Maintain ticket updates for reported incidents and experience with the help desk ticketing system (ConnectWise, Kaseya, ServiceNow, etc.)
- Perform general preventative maintenance tasks on computers, laptops, printers
- Experience with network troubleshooting (Cisco Meraki, SonicWall, or ASA)
- Experience with Windows Server (2008 – 2019)
- Patience and understanding in helping to resolve client issues
- Strong technical skills and willingness to learn
Hybrid IT System Administrator (L1/L2) MSPMSP Salary / Benefits:
- Salary: $55k – $75k
- Hybrid Work Schedule (2-3 days remote)
- Health/Dental/Vision Insurance
- Generous PTO
- Reimbursement for Training/Certification