Hybrid Junior Systems Administrator – MSP Division Job Responsibilities:
- IT Support relating to technical issues involving Microsoft’s core business applications and operating systems.
- Support of disaster recovery solutions.
- Basic technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security.
- Basic remote access solution implementation and support: VPN and Terminal Services.
- Monitor the remote monitoring and management system alerts and notifications and respond accordingly through service tickets.
- System documentation maintenance and review in ConnectWise.
- Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes, and agreed outages.
Hybrid Junior Systems Administrator – MSP Division Requirements:
- MSP Industry experience
- Advanced understanding of operating systems, business applications, printing systems, and network systems.
- ConnectWise or other PSA/RMM tools
- Understanding of support tools, techniques, and how technology is used to provide services.
Hybrid Junior Systems Administrator – MSP Division Benefits:
- 401k with 6% match
- 15 days PTO which increases with tenure
- Competitive salary based on experience and qualifications
- Health, vision, and dental benefits included
- Performance based incentives
- Generous bonus levels
- Full on the job training & support
- Fun working environment and culture
- Great opportunity for advancement
- Hybrid Work Schedule after Training
Hybrid Junior Systems Administrator – MSP Division Salary: $50,000 to $65,000