Hybrid System Administrator (Escalation Team) MSP Experience:
- Working knowledge and experience with VMware to perform basic VM edits, troubleshooting, and extend data stores/partitions
- Ability to configure and troubleshoot network equipment including routers, switches, and firewalls.
- Deploy new hardware using Imaging technology
- Utilize working knowledge and experience with exchange configuration and troubleshooting to support clients
- Responsible for user account management in Active Directory, Exchange, spam filter, and other platforms. This includes: creation, removal, changes, password resets, and bulk operations
- Maintained ticket updates for reported incidents and experience with the help desk ticketing system (ConnectWise, Kaseya, ServiceNow, etc.)
- Utilize very strong knowledge of Windows desktop troubleshooting to assist clients with connectivity, printing, customization, user profile, and applications
Hybrid System Administrator (Escalation Team) MSP Salary /Benefits:
- Salary: $75k – $85k
- Health, Dental, and Vision Insurance
- Generous PTO
- Reimbursement for Training/Certs
- Hybrid WFH model
