Hybrid System Administrator (Level 1) MSP
We are a long-standing Managed Service Provider that has been around for more than 10 years. We have been named as an award-winning client experience for many years and seeking a Hybrid System Administrator (Level 1) MSP to join our team. What continues to bring us award-winning recognition is our team. We like to empower our team and let them know how much we truly care for them. We provide ongoing training, a hybrid work-from-home schedule, team outings, comprehensive benefits, and certification reimbursement. If you are ready to gain hands-on experience and work alongside senior engineers who are ready to teach you the ropes, we encourage you to apply!
The Hybrid System Administrator (Level 1) MSP will work heavily with M365 and MS Azure and work hands-on with desktops/networking and a few physical servers. The Junior System Administrator (Hybrid) MSP will work with configuring and handling any upgrades needed for clients’ networks. The Hybrid System Administrator (Level 1) MSP will have room to grow within the organization to more senior roles over time.
Hybrid System Administrator (Level 1) MSP Duties & Requirements:
- Orienting new end users in hardware, software, and network systems/services available
- Experience providing remote support via telephone, or remote desktop technology
- Experience with Microsoft Windows 7/8/10
- Experience with Microsoft Office and Active Directory
- Experience with setting up, configuring & troubleshooting PC & laptop hardware and peripherals
- Experience troubleshooting printers and remote support
- Basic troubleshooting experience in network connectivity: WAN and LAN
- Basic troubleshooting experience with remote access solutions: VPN and Terminal Services
- Produce, maintain, and update technical documentation
- Ability to work on multiple priorities and/or projects simultaneously when assigned by senior engineers
- Troubleshoot, resolve, and escalate service tickets as needed
Hybrid System Administrator (Level 1) MSP Salary and Benefits:
- $55k – $65k
- Full Time
- Hybrid Work Schedule (2-3 days)
- Health/Dental/Vision
- Generous PTO