IT Client Success Manager (MSP)

We are an established and versatile MSP offering services ranging from Managed IT Services, Security Solutions, and IT Consulting. We are always looking to expand our service offerings and have been a leader in the MSP space for more than 20 years.

Currently, we are seeking an experienced IT Client Success Manager (MSP) join our team. The IT Client Success Manager (MSP) will serve as a trusted advisor to a unique set of clients. The ideal candidate should have a tier 2+ technical skill set and ability to communicate technical issues to non-technical clients.

IT Client Success Manager (MSP) Qualifications:

  • 1+ years of MSP experience REQUIRED
  • 5+ Years of IT experience working with Microsoft Technologies (O365, windows servers)
  • Experience with ConnectWise, Continuum RMM, and IT Glue preferred
  • Experience serving as a trusted advisor, VCIO, client consultant, customer success manager

IT Client Success Manager (MSP) Benefits:

  • Salary $80,000-$100,000
  • Health, Vision, Dental insurance
  • 401k+ company match
  • Travel Reimbursement