IT Helpdesk Support (ConnectWise) Responsibilities:
- Respond to calls, tickets and emails to troubleshoot reported issues in a helpdesk environment using ConnectWise.
- Complete basic troubleshooting and provide IT support for Microsoft core business applications and operating systems
- Provide desktop support, manage accounts in active directory, printer support
- Provide network support and some administration.
IT Helpdesk Support (ConnectWise) Requirements:
- Experience working for a Managed Service Provider
- Hands on experience with Active directory, O365, Windows OS
- ConnectWise experience is a major plus
IT Helpdesk Support (ConnectWise) Benefits:
- Base salary $50,000-$65,000 (dependent on experience)
- Certification reimbursement
- Career development and formal training
- Matching 401(k), profit-sharing and medical coverage is provided.
- Car/ mileage reimbursement
