IT Helpdesk Support (ConnectWise) Responsibilities:
- Recommending new technologies and solutions to proactively support the clients’ environment
- Testing and evaluating network systems to eliminate problems and make improvements
- Recommending and building systems and efficiencies for end-user and overall client site support both remotely and on-site
- Providing Escalation support for both Help Desk Technicians and Jr System Administrators, and assist in their training and education
IT Helpdesk Support (ConnectWise) Benefits:
- Salary: $45,000-$55,000
- 100 % Covered Health, Dental, Vision
- Reimbursements for certifications and training
- PTO/Holidays
- 401k + 6% match
