IT Helpdesk Support (Junior Level) MSP

Location: Arlington, TX / Salary: $40,000 - $48,000

IT Helpdesk Support (Junior Level) MSP

We are currently seeking a IT Helpdesk Support (Junior Level) MSP to join our Managed Services Team. The IT Helpdesk Support (Junior Level) MSP will be joining a prestigious Managed Service Provider who has proven to be one of the most exciting Cloud Companies in the country.

Due to growth, we are seeking a IT Helpdesk Support (Junior Level) MSP to join our relaxed and collaborative work environment. The IT Helpdesk Support (Junior Level) MSP will be taking tickets on the service desk and will be exposed to project work, working along side senior engineers to ramp up your technical skill set.

IT Helpdesk Support (Junior Level) MSP Responsibilities:

Provide remote support using ConnectWise
Assist senior engineers with some project based work
Support technologies including but limited to O365, Exchange, Active Directory, Group Policy, Windows Servers
Troubleshoot end user issues, provide desktop support
Server administration and basic network troubleshooting

IT Helpdesk Support (Junior Level) MSP Requirements:

1+ year experience using ConnectWise
1+ years experience working for a Managed Service Provider REQUIRED
Experience supporting O365, Active Directory required
Experience working with Azure AD, VMware, Hyper-V preferred

IT Helpdesk Support (Junior Level) MSP Benefits:

Salary: $40,000-$48,000
100% coverage for Health, Dental, Vision insurance
401k+ company match
Annual reviews for career advancement

Managed Service Provider Industry Experience is Required**

Opportunity Location

Arlington, TX

Proposed Salary

$40,000 - $48,000

Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America's top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.

Tagged: