IT Helpdesk Support Tier III (MSP)

We are currently looking for a IT Helpdesk Support Tier III (MSP) to join our growing team of Engineers.

IT Helpdesk Support Tier III (MSP) will be joining an exciting and well established MSP with a heavy focus on Security and Cloud Solutions. We foster a collaborative work environment with and place a major emphasis on employee development through certification reimbursements, regular reviews, training, and promotion opportunities.

IT Helpdesk Support Tier III (MSP) Responsibilities:

  • Act as the primary escalation point from tier 1 and tier 2 support technicians
  • Support of Microsoft server and desktop operating systems, and hardware
  • Virtualization design, implementation, and support (VMware, Hyper-V, Xen)
  • Completion of Microsoft 365/Azure administration and migrations
  • Device firmware and OS patching/upgrades as required
  • Setup, configuration, administration, of firewalls and firewall clusters along with multi-site policy configurations.
  • System backup and recovery procedures and techniques.

IT Helpdesk Support Tier III (MSP) Benefits

  • Salary $100,000-$110,000
  • Medical, Dental, Vision Insurance
  • PTO + company holidays
  • 401K + Company Match
  • Certification Reimbursement and Bonus Program
  • Quarterly Team Outings
  • Training and Development Opportunities
  • Free Lunch Fridays
#Jobs111 #SB222