IT Helpdesk Technician (ConnectWise)

Location: Dallas, TX / Salary: $55,000- $65,000

IT Helpdesk Technician (ConnectWise)

We are a customer-oriented Managed Service Provider specializing in cloud solutions for our clients. We believe team work makes the dream work and ensure that our employees have the necessary training and support to be successful. We provide opportunity for junior engineers to learn alongside senior engineers making it a smooth transition to the next tier level.

Currently, we are seeking a Helpdesk Technician to join our team. The Helpdesk Technician will take tickets through ConnectWise and provide support to our various small and mid size business clients. Many of our clients have moved to the cloud or are in the process of moving to the cloud so this is a great opportunity for an MSP experience Technician to gain more exposure with cloud technologies.

IT Helpdesk Technician (ConnectWise) Job Requirements:

Experience providing desktop support
Strong background with Windows OS
Experience Supporting Windows Servers
Experience troubleshooting and administering M365
Networking/troubleshooting knowledge
Experience troubleshooting and supporting HyperV
Experience with Cloud Technologies such as Azure Entra ID
1+ years of experience working for a Managed Service Provider Required**
Certifications a major plus such as CompTIA, CCNA, MCSA, MCSE, Azure fundamentals

IT Helpdesk Technician- (ConnectWise) Benefits:

Salary $55,000-$65,000
100% covered health insurance paid by employer
401k + match
Generous PTO & Paid Holidays
Certification reimbursement
Travel Reimbursement

Opportunity Location

Dallas, TX

Proposed Salary

$55,000- $65,000

Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America's top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.

Tagged: #Jobs111, ,#SB222

Apply For This Opening

Apply To Bowman Williams

Location: Dallas, TX

Proposed Salary: $55,000- $65,000

Published: April 16, 2024

Job ID: BW2246

Apply For This Opening

Apply To Bowman Williams