IT Helpdesk Technician Tier 1.5 (Quick Advancement!)

About

We are a FUN Dallas based IT company that offers IT services and support for small to large size businesses. Our primary focus is providing innovative technology solutions and IT services to our clients. We are looking for a motivated IT Helpdesk Technician Tier 1.5 to join our team!

The hired IT Helpdesk Technician Tier 1.5 will be interacting with customers, end-users, troubleshooting issues on systems, backend system administration and providing general technical support remotely.

The IT Helpdesk Technician Tier 1.5 (Quick Advancement!) is an ideal role for anyone who feels like they have mastered basic tier 1 support and is looking to transition into a tier 2 position. We pride ourselves on our quick advancement and amble learning opportunities within the company!

IT Helpdesk Technician Tier 1.5 (Quick Advancement!) Job Requirements:

Computer Hardware; Software Troubleshooting
Strong background with Windows 10
Desktop support experience
Networking/troubleshooting knowledge
Knowledge of Windows and Servers, Active Directory, Exchange On-Prem or Office 365
1+ years of experience working for a Managed Service Provider Required
MCSA, MCSE, or CCNA preferred

IT Helpdesk Technician Tier 1.5 (Quick Advancement!) Benefits:

Salary $55,000-$65,000
Full employer-paid healthcare
401k
3 weeks PTO
Quarterly reviews/ bonuses
Certification reimbursement and paid training

Location

Dallas, TX

Salary

$55,000- $65,000

About the Company

Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America’s top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.

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IT Helpdesk Technician Tier 1.5 (Quick Advancement!)

About

Location

Dallas, TX

Salary

$55,000- $65,000

Apply for this Job

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