IT Junior System Administrator L1 – MSP

Location: Bloomingdale, Illinois / Salary: $40,000 - $50,000

IT Junior System Administrator L1 – MSP

Our company is the next-gen style Cloud Service Provider. Our business continues to grow rapidly and we seeking a IT Junior System Administrator L1 – MSP to us full time. We are seeking to find long term member who ready to gain hands on experience and work in a team environment. If you are eager to learn on the job and have the drive to internally grow within the company, we encourage you to apply!

The IT Junior System Administrator L1 – MSP will be working in a team environment to resolve any issues that might arise. You will be working closely with M365, GPO, AD and MAC environments. You will also be able to work along the project team on task that they assign.

IT Junior System Administrator L1 – MSP Duties:

Provide first-level contact and convey resolutions to customer issues
Properly escalate unresolved queries to the next level of support
Track, route and redirect problems to correct resources
Update customer data and produce activity reports
Walk customers through the problem-solving process
Utilize excellent customer service skills and exceed customers’ expectations
Recommended procedure modifications or improvements
Experience and understanding with Active Directory, Group Policy, and M365

IT Junior System Administrator L1 – MSP Salary & Benefits:

$40k – $50k
Health/Dental/Vision
PTO/Sick/Holiday
401(k)
Sponsored Certifications

Opportunity Location

Bloomingdale, Illinois

Proposed Salary

$40,000 - $50,000

Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America's top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.

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