IT Support Engineer (MSP/ConnectWise)

Location: Richardson, TX / Salary: $55,000 - $65,000

IT Support Engineer (MSP/ConnectWise)

IT Support Engineer (MSP/ConnectWise)

Our reputable MSP/CSP, nestled in the heart of Richardson, TX, serves the needs of small and medium-sized businesses across various industries. Renowned for our commitment to excellence, we provide top-tier customer service, offering a spectrum of IT solutions from cloud computing services to networking solutions. Seamlessly transitioning clients from on-premises setups to cloud-based platforms, we prioritize client satisfaction above all else. Additionally, we cultivate a collaborative work environment that fosters employee growth, offering ample training opportunities and pathways for advancement.

As we continue to expand, we are actively seeking a dynamic and dedicated IT Support Engineer (MSP/ConnectWise) to join our team. In this role, you’ll be tasked with supporting Windows Servers, managing M365 administration, overseeing Datto systems, configuring and maintaining servers via Hyper-V/VMware/Citrix, and handling cloud computing tasks spanning platforms such as Azure, AWS, and G-suite. This is a full-time position offering a competitive salary base ranging from $55K to $65K, contingent upon experience.

IT Support Engineer (MSP/ConnectWise) Experience and Requirements:

  • Microsoft 365 and Windows Server experience
  • Firewall troubleshooting experience (Sophos, Cisco, SonicWALL, Watchguard)
  • Network Setup (installing APs, switches, and firewalls)
  • Knowledge of virtualization (VMware, Hyper-V, or Citrix)
  • Setting Up Customer Networks (cloud to keyboard)
  • Windows Server Installation
  • Configuration Maintenance
  • Ongoing Support (access points, firewalls, and switches)

IT Support Engineer (MSP/ConnectWise) Benefits:

  • Health, Dental, and Vision Insurance
  • HSA and FSA
  • Life Insurance
  • 401(k) with company match
  • Weekly team trainings
  • Certification reimbursement
  • Clear paths to grow into System Administrator or Network Administrator

Opportunity Location

Richardson, TX

Proposed Salary

$55,000 - $65,000

Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America's top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.

Tagged: #MH333

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Location: Richardson, TX

Proposed Salary: $55,000 - $65,000

Published: March 27, 2024

Job ID: BW9444

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