IT Support Engineer (MSP/ConnectWise)

Location: Richardson, TX / Salary: $55,000 - $65,000

IT Support Engineer (MSP/ConnectWise)

Our reputable MSP/CSP, nestled in the heart of Richardson, TX, serves the needs of small and medium-sized businesses across various industries. Renowned for our commitment to excellence, we provide top-tier customer service, offering a spectrum of IT solutions from cloud computing services to networking solutions. Seamlessly transitioning clients from on-premises setups to cloud-based platforms, we prioritize client satisfaction above all else. Additionally, we cultivate a collaborative work environment that fosters employee growth, offering ample training opportunities and pathways for advancement.

As we continue to expand, we are actively seeking a dynamic and dedicated IT Support Engineer (MSP/ConnectWise) to join our team. In this role, you’ll be tasked with supporting Windows Servers, managing M365 administration, overseeing Datto systems, configuring and maintaining servers via Hyper-V/VMware/Citrix, and handling cloud computing tasks spanning platforms such as Azure, AWS, and G-suite. This is a full-time position offering a competitive salary base ranging from $55K to $65K, contingent upon experience.

IT Support Engineer (MSP/ConnectWise) Experience and Requirements:

Microsoft 365 and Windows Server experience
Firewall troubleshooting experience (Sophos, Cisco, SonicWALL, Watchguard)
Network Setup (installing APs, switches, and firewalls)
Knowledge of virtualization (VMware, Hyper-V, or Citrix)
Setting Up Customer Networks (cloud to keyboard)
Windows Server Installation
Configuration Maintenance
Ongoing Support (access points, firewalls, and switches)

IT Support Engineer (MSP/ConnectWise) Benefits:

Health, Dental, and Vision Insurance
HSA and FSA
Life Insurance
401(k) with company match
Weekly team trainings
Certification reimbursement
Clear paths to grow into System Administrator or Network Administrator

Opportunity Location

Richardson, TX

Proposed Salary

$55,000 - $65,000

Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America's top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.

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