IT Support Engineer Tier 2 (MSP) Required Skills & Abilities:
- Competent desktop support
- Mobile device support
- Competent Windows Server administration
- Competent network infrastructure support
- Competent Microsoft cloud ecosystem management
- Advanced on Microsoft Server Operating Systems (2008-2019)
- Advanced on Microsoft Workstation Operating Systems (XP to Windows 10)
- Advanced on Microsoft Office, QuickBooks, and Adobe software (Tech Support)
- Advanced on hardware, software, and devices for layers 1, 2, and 3
- Advanced in dealing with the important client when all the chips are down
- Experience with Microsoft Azure and Office 365
- The ability to read a service ticket that has been worked on quickly and see what is yet to be tried
IT Support Engineer Tier 2 (MSP) Benefits:
- Health/Dental Insurance
- 401(k) with 3% match
- Generous PTO
- Certification Reimbursement
- Hybrid WFH policy
- Company card for client expenses