IT Support Specialist Tier II- MSP Requirements:
- Server OS and associated technologies – (Server 2008 +, Exchange 2010+, PowerShell, Active Directory, Group Policy, etc.)
- Strong understanding of DNS and how it affects network and servers
- Office 365 migration, troubleshooting and setup
- 2+ years working for a Managed Service Provider Required***
- Next Generation Firewall (UTM) support and configuration (Sophos, Palo Alto, Fortinet, or SonicWall, preferred.)
- Switch installation, configuration and troubleshooting with VLAN configuration.
- Strong organizational and communications skills with project management capabilities.
- Customer-centric and ambitious
IT Support Specialist Tier II- MSP Benefits include:
- Salary $70,000-$75,000
- Health coverage
- 401(k) with company match
- Frequent training opportunities
- Certification reimbursements
- Team activities and regular team lunch outings
- Mileage reimbursements
