IT Support Tier II (Escalation Engineer) – MSP
- Monitoring/ Troubleshooting client backup systems
- Preparing Client workstations (builds and deployments)
- Make recommendations to clients
- Improve and maintain client network systems
- Act as an escalation point on the service desk
- Security Support
IT Support Tier II (Escalation Engineer) – MSP
- 5+ years experience in engineering
- 3+ years of experience working for a Managed Service Provider
- Experience working with ConnectWise highly preferred
- Configuring firewalls and completing routing and switching for various types of network equipment.
- VMWare
- Window Server configurations, VM and clustering
IT Support Tier II (Escalation Engineer) – MSP Benefits:
- Salary $65,000-$75,000
- Health, Dental, Vision (individual and family plans)
- Generous PTO/Paid holidays
- Simple IRA with FULL match
- Regular company outings/ events
