IT System Administrator L2.5 (MSP) Company Overview:

We are a premier Managed and Cloud Services provider with a presence throughout California. Whether you’re working on a high-end implementation, or closing a simple password reset, you’ll provide the same level of swift white-glove support that distinguishes us from the other traditional MSPs. Our workplace thrives on a culture of collaboration and expertise, where every team member plays a pivotal role in shaping our success. We are not just a company; we’re a family-based and considerate organization, that values excellence, kindness, and clear communication.

we are on the hunt for an IT System Administrator L2.5 (MSP) with previous experience working with a Managed Services Provider. The IT System Administrator L2.5 (MSP) role is a jack-of-all-trades supporting clients Systems, Networks, and Cloud environments. As an IT System Administrator L2.5 (MSP) your main technical responsibilities will revolve around Windows/Mac OS, Windows Server, M365, VMware, Hyper-V, Ubiquiti, SonicWALL, Meraki, Azure (Entra ID, Intune), and PowerShell.

IT System Administrator L2.5 (MSP) Systems you’ll be supporting:

  • Windows: Desktop & Server operating systems, Active Directory, Azure Entra ID, Group Policy, RDS/Terminal Server, and RDP.
  • Apple: MacOS, iOS Mail, iCloud.
  • Office Applications: Microsoft 365, Google Workspace.
  • Email: Exchange Online / On-Prem, IMAP, SMTP, POP3 (ugh), Gmail, Outlook, MX/SPF/DMARC records, email migration.
  • Virtualization: Hyper-V or VMware.
  • Backup: Veeam, StorageCraft, Datto and similar disaster-recovery services.
  • Routers & Firewalls: we primarily use Ubiquiti products, but you should know your way around other vendors’ gear – Cisco, SonicWALL, Sophos, FortiGate, etc.
  • Networking: DNS.
  • Command-line Tools: PowerShell & batch scripting, MacOS shell script. Be comfortable in a terminal!
  • PSA/RMM: Autotask and Datto RMM preferred

IT System Administrator L2.5 (MSP) Benefits:

  • Health, Dental, Vision, and Life Insurance
  • 401(k) with 4% match
  • PTO + Paid Holidays
  • Annual Bonuses
  • Regular Paid Training
  • Certification Reimbursement