IT System Administrator (Level 2) – MSP Experience:
- Technical experience with network level: LAN/WAN connectivity, routers, switches, firewalls, and wireless
- Advanced access solution implementation and support: VPN, Terminal Services, and Citrix technologies supported by the RMM solution for partner needs
- Create and update documentation of existing or future customer environment
- Experience working with Networking, Windows OS’s to include XP,2007-2019
- Experience working with building and managing firewalls
- Maintained ticket updates for reported incidents and experience with the help desk ticketing system (ConnectWise, Kaseya, ServiceNow, etc.)
- Perform general preventative maintenance tasks on computers, laptops, and printers.
- Onsite support relating to technical issues involving all of Microsoft’s core business applications (AD, DNS, Exchange, SQL, Hyper-V, etc.), VMware Virtualization, and Client Operating Systems
- Excellent communication and documentation skills
IT System Administrator (Level 2) – MSP Salary / Benefits:
- Salary: $65k-$85k
- Full-time
- Health/Dental/Vision Insurance
- Generous PTO
- Bonus Potential
- Reimbursement for Training/Certs
