IT System Engineer – L3 (MSP) Overview:

We are a premier Managed Services Provider that has been servicing small businesses, manufacturing, aerospace, and defense contractor companies throughout the CT since 1999. Business is booming which is why we are looking for an experienced IT System Engineer – L3 (MSP) to join our 50 person MSP.

The IT System Engineer – L3 (MSP) will be the point person for major projects and act as the highest escalation. In parallel with escalation and project responsibilities, the IT System Engineer – L3 (MSP) may also function as assistant Project Managers, Team Leads, and/or hands-on escalation support for the lower-level tiered support. The growth paths for the IT System Engineer – L3 (MSP) role would be aimed towards becoming the right-hand person in the company, Service Delivery Manager, vCIO, or Solutions Architect.

IT System Engineer – L3 (MSP) Technology Requirements:

  • Windows Server Operating Systems & Roles
  • Windows and Mac desktop operating systems
  • Understanding of best practice data administration and management processes.
  • Understanding of best practice backup continuity & disaster recovery management
  • Security tools: Antivirus, Email Security, Endpoint Detection & Response, SIEM, RMM, Vulnerability scanning/management, Microsoft 365 partner center, DNS filtering, Windows Application Control, Encrypted Email, Bit locker Encryption, Conditional Access, VPN, Firewall/IPS/IDS/UTM, Password Management, SSO/MFA/PAM(PIM)
  • Common security frameworks (NIST, CIS, HIPAA, Zero Trust, etc.)
  • O365 administration and migration experience
  • Azure AD configuration and maintenance

IT System Engineer – L3 (MSP) Benefits:

  • Health/Dental/Vision insurance
  • 401(k) with company match
  • Hybrid WFH (2-3 days home per week)
  • 15 Days PTO
  • Certification Reimbursement