IT Systems Support Engineer (L1) MSP Duties & Experience:
- Proficiency in Windows Active Directory, Windows Operating Systems, Microsoft Office Products, Office 365, Windows-based Security, Exchange Server, Print Server Management
- Relevant certifications (e.g., CompTIA A+, Network+, Microsoft certifications) are a plus
- Utilize diagnostic techniques and relevant questions to perform remote troubleshooting
- Guide customers through the process of resolving their technical problems
- Excellent communication skills, both written and verbal
IT Systems Support Engineer (L1) MSP Salary / Benefits:
- Salary: $55k – $60k
- Full-Time
- Health, Dental, and Vision Insurance coverage.
- Life Insurance coverage.
- Generous Paid Time Off (PTO) policy.
- Travel Reimbursement for work-related travel.
- Tuition and Certification Reimbursement to support your professional growth.
- Access to CBT Nuggets for online IT Training, enabling you to enhance your skills
