Junior System Administrator (Ticket Crusher) – MSP

Location: Aurora, IL / Salary: $55,000 - $65,000

Junior System Administrator (Ticket Crusher) – MSP

Do you have experience working with Windows and MAC? If so, we encourage you to apply to be one of our dual-threat technicians working for a growing Managed Service Provider. The Junior System Administrator (Ticket Crusher) – MSP will be in a customer-facing role, helping drive the company’s operations efforts. The Junior System Administrator (Ticket Crusher) – MSP will not only come with experience working in a Windows environment but also have the fundamental knowledge of Apple systems support. The Junior System Administrator (Ticket Crusher) – MSP will understand and can work with Apple MDM deployments such as File Wave or JAMF. The Junior System Administrator (Ticket Crusher) – MSP should be self-motivated with the ability to work in a fast-moving environment.

Junior System Administrator (Ticket Crusher) – MSP Responsibilities:

Provide remote support to end-users at multiple customer sites, including: Install, configuring, and troubleshooting Windows OS and Microsoft Office applications
Experience supporting password resets in Active Directory, Office 365, etc.
Perform administrative tasks in Office 365 (i.e. creating users, distro lists, forwarding rules, etc.)
Troubleshoot network connectivity issues
Being the first point of defense and trying to resolve the issues before escalating the issue
Some experience or knowledge on how to configure and troubleshoot Cisco Meraki firewalls and wireless access points is a plus
Configure and troubleshoot point-to-site VPN connections
Act as liaison between customer and 3rd party vendors (i.e. internet service providers, line-of-business software vendors, etc.)

Junior System Administrator (Ticket Crusher) – MSP Salary & Benefits:

$55k – $65k
Health/Dental/Vision
PTO/Sick/Holiday
401(k)

Opportunity Location

Aurora, IL

Proposed Salary

$55,000 - $65,000

Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America's top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.

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Location: Aurora, IL

Proposed Salary: $55,000 - $65,000

Published: August 16, 2023

Job ID: BW4488

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