Mid Level IT Support Technician (MSP)

Location: Chino Hills, CA / Salary: $55,000 - $65,000

Mid Level IT Support Technician (MSP)

We are an Outsource IT Management & Support company located in Chino Hills, CA. We opened our doors in 2002 and have kept on a steady growth trajectory since. We support clients in many different industries with no set tech stack, personalizing solutions based on client needs. This allows our technicians and engineers to touch a wide breadth of technologies! We also offer full Health/Dental/Vision insurance, PTO, Paid Holidays, Life Insurance, certification reimbursement, salary increases with each passed certification, and clear paths to be promoted internally.

We are currently seeking a Mid Level IT Support Technician (MSP) to resolve escalated tickets and assist Sr Engineers on projects. The Mid Level IT Support Technician (MSP) should be well versed with Windows OS, MacOS, Windows Server, AD/GPO management, M365 administration, VMware or Hyper-V, Network Administration (routers/switches/firewalls), and Azure Entra ID (Intune is a plus).

The Mid Level IT Support Technician (MSP) must have previous experience working for a Managed Services Provider!

Mid Level IT Support Technician (MSP) Requirements:

Experience working with enterprise E-mail solutions such as Microsoft 365, G-Suite and Exchange along with ability to integrate them on mobile devices.
Appropriate knowledge of Microsoft Server / Active Directory for solving Tier 1 & 2 issues
Solid understanding of and ability to configure TCP/IP and troubleshooting Internet connectivity
Experience with and understanding of routers and firewalls Understanding of relationship between switches, hubs, patch panels and connecting nodes to a network
Understanding of DNS services
Install, Configure and Troubleshoot PC, MAC and Mobile device hardware and software related issues.
Experience with Azure Entra ID (InTune is a plus)

Mid Level IT Support Technician (MSP) Benefits:

Health, Dental, and Vision Insurance
Life Insurance
PTO + Paid Holidays
Mileage Reimbursement
Certification Reimbursement

Opportunity Location

Chino Hills, CA

Proposed Salary

$55,000 - $65,000

Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America's top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.

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