Mid-Level System Administrator (Hybrid) MSP Duties & Requirements:
- Orienting new end users in hardware, software, and network systems/services available
- Experience providing remote support via telephone, or remote desktop technology
- Experience with Microsoft Windows 7/8/10
- Experience with Microsoft Office and Active Directory
- Experience with setting up, configuring & troubleshooting PC & laptop hardware and peripherals
- Experience troubleshooting printers and remote support
- Basic troubleshooting experience in network connectivity: WAN and LAN
- Basic troubleshooting experience with remote access solutions: VPN and Terminal Services
- Produce, maintain, and update technical documentation
- Ability to work on multiple priorities and/or projects simultaneously when assigned by senior engineers
- Troubleshoot, resolve and escalate service tickets as needed
Mid-Level System Administrator (Hybrid) MSP Salary and Benefits:
- $65k – $75k
- Full Time/Permanent Role
- Hybrid Work Schedule (2-3 days)
- Health/Dental/Vision
- Generous PTO
- Reimbursement for Certs & Training
