MSP – Level 1 Engineer

Location: Elgin, IL / Salary: $45,000 - $55,000

MSP – Level 1 Engineer

We are seeking an experienced MSP – Level 1 Engineer to join our dynamic team in Elgin, IL. This is a full time opportunity with unlimited PTO. The MSP – Level 1 Engineer position is suitable for someone with 1-2 years of experience in IT preferably, MANAGED SERVICE PROVIDER experience. We’re looking for people who are passionate about technology and love making customers happy.

As a MSP – Level 1 Engineer you should be able to effectively prioritize tasks and manage a request queue in a fast-paced environment. As well as have the ability to work both independently and in a team, think fast, make sound decisions and multitask. Proven proficiency in troubleshooting a variety of issues on both Windows and Mac workstations.

MSP – Level 1 Engineer Requirements:

Previous MSP experience is REQUIRED
Experience working in a hands-on IT Support environment.
Solid understanding of basic networking fundamentals (routing, NAT, DNS)
Understanding of core concepts around Microsoft 365 Enterprise E5 & Azure Windows Virtual Desktop experience or Microsoft Remote Desktop Services recommended
Have experience with PSA and RMM tools such as Kaseya, ConnectWise, Continuum, Labtech or N-Able
Demonstrated ability to research unknown or unfamiliar technology and analyze the potential application and present findings and an implementation plan required*

MSP – Level 1 Engineer Benefits:

Health Insurance
Free lunch
Unlimited PTO
Travel and Cellphone reimbursement

Opportunity Location

Elgin, IL

Proposed Salary

$45,000 - $55,000

Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America's top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.

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Location: Elgin, IL

Proposed Salary: $45,000 - $55,000

Published: March 22, 2024

Job ID: BW6152

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