MSP Senior System Administrator (Hybrid WFH) Responsibilities:
- Implementation of Cloud solutions (Azure)
- Implementation of Virtualization technologies (VMWare & Hyper-V)
- Provide technical consulting expertise and assistance to all Client Services teams.
- Assess clients’ technology use and needs and recommend improvements, such as hardware and software upgrades, new technologies, and integrations.
- Produce high quality implementation outcomes that are sold to clients. Must be able to appropriately assess and develop migration plans for services sold.
- Perform hardware/software/services component provisioning, configuration, and deployment of client computing infrastructure within Cloud/Hybrid Cloud, or client sites.
- Follow implementation guidelines, processes, and procedures to ensure service delivery standards and quality are upheld, customer satisfaction is achieved, and appropriate documentation is published for on-going customer supportability.
- Contribute to improving workflows, toolsets, product offerings/technologies, and process automation.
- Adhere to project scope, deliverables, real-time labor hour time entries and work performed documentation, proactive issues management, and timeline parameters.
- Communicate promptly and effectively with project managers, clients, and internal staff to ensure expectations are set and current work effort and service deliverable(s) statuses and/or issues are known.
- Stay current and abreast of industry technology advancements/changes to improve service portfolio and technical operations.
MSP Senior System Administrator (Hybrid WFH) Benefits:
- Health/Dental/Vision Insurance
- Partial WFH – 2 or 3 day at home per week
- 401(k) with employer match
- 3 weeks PTO which increases with tenure
- Certification reimbursement
