MSP System Administrator (ConnectWise) Duties and Responsibilities:
- Administer and troubleshoot cloud, network & system issues.
- Monitor active cloud, network, and server infrastructure.
- Perform routine preventative maintenance on equipment.
- Administer security measures to prevent system interruptions or breaches.
- Execute sensitive data backup and restoration procedures.
- Design, implement, and support Microsoft, Apple, and Linux-related technologies.
- Design, implement, and support Remote access solutions like VPN, Remote Desktop Services, and VDI.
- Support projects to implement, upgrade and support hardware/software systems
MSP System Administrator (ConnectWise) Requirements and Skills:
- 3+ years working within a Managed Service Provider environment
- Working knowledge of Cloud Collaboration environments
- Experience with scripting, automation, containerization, or the drive to learn
- Demonstrate flexibility and ability to manage multiple/shifting priorities
- MS Office 365 administration experience with domain synchronization including Exchange
- ConnectWise Ticketing System
- Cybersecurity best practices
- Network troubleshooting skills
- Knowledge of Active Directory and Azure AD
MSP System Administrator (ConnectWise) Salary & Benefits:
- $80k – $100k
- Health/Dental/Vision
- 10 days PTO (15 days after 2 years of tenure)
- 401(k) with match
- Certification reimbursement and ongoing training
