MSP System Administrator (Partial WFH) Essential Duties and Responsibilities:
- Provide IT support for Microsoft’s core business applications and virtual environments on Azure and VMware.
- Support services for Microsoft-related technologies, including Windows Server, Microsoft 365, and SharePoint, as well as virtualization technologies on VMware and Azure.
- Implement and support remote access solutions like VPN and Microsoft Intune.
- Maintain remote monitoring and management systems and computer systems and network infrastructure.
- Provide technical services and support for WAN and LAN connectivity, routers, firewalls, and security.
- Improve customer satisfaction through effective communication, escalation of unresolved issues, and teamwork.
- Document internal processes and procedures and track time and expenses in ConnectWise.
MSP System Administrator (Partial WFH) Benefits:
- Health, Dental, and Vision 100% company paid
- Long & Short-term disability
- Partial WFH (2-3 days per week)
- 401(k) with company match
- Certification Reimbursement
